Shipping policy

At AKII, every piece is crafted and packed with care to ensure it reaches you beautifully and safely.

📦 Order Processing Time

  • All orders are processed within 1–3 business days.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • During peak seasons or new launches, processing may take slightly longer.

You will receive a confirmation email once your order is successfully placed and another email with tracking details once it is shipped.

🚚 Shipping Time

Domestic Shipping (Within India)

  • Standard Shipping: 3–7 business days

  • Express Shipping (if available): 1–3 business days

International Shipping (If Applicable)

  • Estimated delivery time: 7–15 business days

  • Delivery times may vary depending on customs and local courier services.

💎 Packaging

Each jewelry piece is:

  • Carefully inspected before dispatch

  • Packed in a premium jewelry box

  • Secured in protective packaging to prevent damage

  • Delivered in elegant, gift-ready presentation

We believe your unboxing experience should feel just as special as wearing the piece.

📍 Order Tracking

Once your order is shipped, you will receive:

  • A tracking number via email

  • A tracking link to monitor your shipment in real time

If you do not receive tracking details within 3 business days, please contact us at enquirys.akii@gmail.com

🚫 Incorrect Address

Please ensure your shipping address is correct at checkout.

We are not responsible for:

  • Orders delivered to incorrect addresses provided by the customer

  • Delays caused by courier services

If you notice an error, contact us immediately at enquirys.akii@gmail.com before the order is shipped.

🌍 Customs & Duties (For International Orders)

International customers may be responsible for:

  • Customs fees

  • Import duties

  • Local taxes

These charges are determined by your country’s customs authority and are not controlled by us.

📦 Delays

While we strive to deliver on time, delays may occur due to:

  • Weather conditions

  • Courier service disruptions

  • Customs clearance processes

We appreciate your patience and understanding.

📩 Need Help?

For any shipping-related questions, please contact us at:

Email: enquirys.akii@gmail.com
Business Hours: Monday – Saturday | 10 AM – 6 PM

We are always happy to assist you 💛